26
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UNIT
3
Offers
Work with a partner to practise a phone call. First agree on a product and write some notes
(seller) or questions to ask (purchaser). Then follow the flow chart below.
6
Call P, say hello and make small talk.
Ask some questions.
Yes. Show interest and ask
for more information.
Introduce your product.
Respond. Arrange for a meeting
or follow-up call, if necessary.
Respond.
No. End call (politely).
Respond.
Answer the questions. Is P interested?
P = purchaser
S = seller
talking
about
a
product
Asking if your partner is interested
Would you be interested in trying our …?
Perhaps I can tempt you to sample our …?
Do you think your company might be interested
in …?
Do you think this may be of interest to you and
your clients?
Showing interest
That sounds interesting.
That would certainly be of interest to us.
That might be exactly what we are looking for.
Could you send me a sample/give me some more
information?
Being cautious
Well, maybe. But I would need to know more
about …
I’m not so sure.
I don’t think that’s really what we’re looking for.
That (really) depends on your conditions/price.
Saying you are not interested
I’m sorry but …
Unfortunately we’re not looking for that at the
moment.
Thanks, but we already have a supplier for that
product.
No, thanks. We’re not interested in that at this
stage.
Would you be interested
in trying our …?