Versión de HTML Básico
page Unit
Topics
Useful language and SKILLS
5
1
Introduction
to the energy
business
Fuels and energy sources
Types of power plant
Supplying the customer
Profile of an energy company
Regulation of the energy market
The future of the gas market
Telephoning for information
Expressing opinions and
(dis)agreement
14
2
Markets and
customers
Residential, business, and industrial
customers
Supplying an industrial customer
Breakdown in supply
Customer choice
Consumer watchdogs
Describing trends, developments,
and consequences
Replying to letters of complaint
Dealing with a complaint
22
3
Protecting the
environment
Energy saving
The image of the energy industry
Technical measures to reduce pollution
The cost of protecting the environment
Emissions trading
The Kyoto Protocol
Replying to invitations
Giving a presentation
30
4
The nuclear
issue
Developments in nuclear power
The nuclear production process
Safety and security issues
Reprocessing and waste disposal
Arguments for and against nuclear power
Nuclear fusion
Describing a process
Chairing a meeting
39
5
Investment
plans
Mergers and takeovers
SWOT analyses
Financial documents
Assets, equity, and liabilities
Coal power plants
Disinvestment
Discussion in a meeting
46
6
The future of
energy
Future production, demand, and supply
Departments and their functions
The fuel cell
The hydrogen economy
Lack of vision in the energy industry
Writing reports
page
appendix
54
56
59
64
69
76
78
80
Test yourself!
Partner files
Answer key
Transcripts
A–Z word list
Glossary
Useful phrases and vocabulary
Abbreviations, acronyms, and numbers
Contents
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