Key expressions
Starting a conversation
Can I join you?
I hear you work for ...
Is this your first time ...?
What do you think of ...?
Offering
Can I help you?
Can I get you something?
Would you like another ...?
Please take a seat. / Please
go in and take a seat.
Responding
Yes, please.
Yes, of course.
Yes, that’s right.
No, thanks. (I’m fine).
Finishing a conversation
Please excuse me.
Nice talking to you.
See you later.
»
Interactive Workbook
»
Phrasebank
Business communication |
Making conversation
1
How can you start a conversation in these two situations?
2
36,37
Listen to two conversations and match them to situations 1 and 2
above.
3
36
Match phrases 1–8 to responses a–h, then listen again and check.
1
Can I join you?
a
Very interesting.
2
I hear you work for GST.
b
Sure. See you later maybe.
3
My name’s Simon Turing.
c
Yes, of course.
4
What do you think of the conference?
d
No, not many.
5
Do you come here every year?
e
Pleased to meet you.
6
Do you know a lot of people here?
f
No, thanks. I’m fine.
7
Would you like another drink?
g
Yes, that’s right.
8
Please excuse me.
h
No, this is my first time.
4
Work with a partner. You are at a conference. Practise this conversation.
•
start the conversation
•
offer something
•
talk about the conference
•
end the conversation.
5
37
Work with a partner. Think of possible responses to these sentences,
then listen again and compare your answers.
1
Can I help you?
4
Can I get you something?
2
Is this your first time here?
5
Nice talking to you.
3
Please go in and take a seat.
»
For more exercises, go to
Practice file 6
on page 88.
6
Work with a partner. Practise this conversation.
•
start a conversation with a visitor in Reception
•
offer to take him / her to a colleague’s office
•
offer something to drink
•
end the conversation
7
Work with a partner. Student A, turn to File 18 on page 107. Student B,
turn to File 43 on page 113.
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Interactive Workbook
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Email
and
»
Exercises and Tests
1
You’re at a conference cocktail party. 2 You arrive at your company.
It’s the end of the first day.
You see a visitor in reception.
You’r at a conference cocktail
party. It’s the end of the first day.
arrive at y ur company.
You see a visitor in Reception.
1
2
40
video